Shipping policy
Shipping Policy
At Northmere Living, we carefully curate pieces to help make your home feel warm, comfortable, and uniquely yours. We work hard to get your order delivered safely and as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after your purchase is confirmed.
Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow your delivery every step of the way.
Shipping Times
Estimated delivery times after processing:
- Canada: 7–15 business days
- United States: 7–15 business days
Please note that delivery times are estimates and may vary slightly due to carrier delays, holidays, customs processing, or circumstances outside of our control.
Shipping Rates
Shipping costs are calculated and displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping promotions.
Multiple Item Orders
To get your items to you as quickly as possible, some orders containing multiple products may arrive in separate packages. You will receive tracking information for each shipment when available.
Incorrect Shipping Information
Please ensure your shipping details are correct before placing your order.
If you notice an error, please contact us as soon as possible at:
We’ll do our best to update your order before it ships.
Lost or Delayed Packages
If your package appears delayed or hasn’t arrived within the expected timeframe, please contact us and we’ll help investigate with the carrier.
Questions?
If you have any questions about your order or shipping, we’re happy to help.
Contact us anytime at: